We believe that training is effectively only when it is practical and highly transferable to daily work and life. Our training is innovative, interactive and inspirational.

 

Most of our courses can be presented as a two hour, four hour or six hour program. People First -Total Solutions includes some form of individual follow up 60 days after our presentation to ensure that participants have applied their learnings to their workplace and/or life situation.

 

We are in the process of updating this information, so please come and visit us again soon!

 

 

Interpersonal Skills

      • Interviewing: Finding the Best!
      • Customer Service
      • Stress Management
      • Work/Life Balance

 

 

Communication Skills

  • Dealing with Difficult Behaviours
  • Conflict Resolution
  • Advocacy Skills
  • Privacy 123

 


Management

  • Manage recruitment, selection and induction processes
  • Change! Don t talk about it!
  • Successful Nonprofit Strategic Planning
  • Watching out for Founder's Syndrome and learning to cure it
  • The Values Based Organisation

 

Leadership

Train the Trainer

  • Mentoring Programs
  • Diversity, Discrimination and Leadership
  • Five Essentials of Not for Profit Governance


Volunteerism

  • 4 Rs: Recruitment, Rewards, Recognition, Renewal
  • Sabotage! Overcoming the Five Pitfalls of Volunteer Management
  • Volunteer Motivation: Key to Transformation
  • Creating a pro Volunteer Organization
  • Certificate in Active Volunteering

 

Emergency Relief

Certificate in Emergency Relief (2 day course)

 

 

     

 

 
 
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Contact us

Email: pfts@pfts.com.au
Telephone  
USA & Canada: 1 888 606 7387
United Kingdom: 020 8133 7991
Australia: 1300 781 357
International: +61 3 9016 3450

" I've told so many of my colleagues what a wonderful session you conducted "

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Click here for feedback on our 2006 workshop in Baton Rouge, Lousiana.