Your People FirstOur mission is to assist not-for-profits to succeed in mobilising their people through our training, consultancy and coaching services.
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Latest News

New! We rank our training scores online

People First -Total Solutions ask our clients to rate our training. Now we let you know what they think.

 

New!Updated information about our Consulting services

Compelling reasons why People First -Total Solutions is fast becoming a leading consultant in the community sector in five countries.

 

New New Zealand Phone Number

Save your pennies in NZ by ringing us in Wellington on 04 889 2450.. Like all our numbers our Call Centre is there 24/7!

 

What do 851 volunteer managers say?

"All too often, discussions or promotional campaigns about volunteerism ignore the realities of effective volunteer management. This [Global Volunteer Management] survey by People First - Total Solutions of volunteer managers should give everyone pause. I hope to see the data cited again and again" Jayne Cravens The GVMS Results Summary can be downloaded here! See feedback and comments on our survey commentary wall .

 

New Our Training Rates

To help you with your planning, we are now listing our current rate plan online. Find out about this and our other training services on our training pages. Compare us with other trainers and see why we will deliver 100 days of training this year in five countries.

 

New! Making Volunteer Program so Much More effective!!

We have launched three exciting new packages to build effective volunteer programs. These packages based on our knowledge, experience and expertise are guaranteed to improve and build your volunteer program to be effective, meaningful and of maximum impact to community and Organisation and volunteers. Full details now available!

 

Free e-book on volunteering

Two of our team including CEO Martin J Cowling and Kerrie Spinks have contributed to the second edition of "Turn Your Organisation into a Volunteer Magnet", packed with practical tips to help people build an effective program. The book is available here for free!

 

2008/ 2009 Training Schedule open to August 2009

Our team including CEO Martin J Cowling, Kerrie Spinks and Andy Fryar of OZVPM are available to assist you with training, consultancy and coaching.

 

Your Wishes for 2008

Add your wishes for your organisation to our 2008 wish list. Come back any time and add more - see what others in the sector are wishing for! We want to see how wishes can become reality and will tally at the end of the year how many are fulfilled

 

 

 

Courses

Key Offerings

People First -Total Solutions is a company that improves the efficiency, effectiveness and morale of not for profits. We work across a broad range of the community sector in the USA, UK, Australia, Canada and New Zealand.

Highly Regarded Training:

100 per cent of our clients recommend our training, with 87 per cent giving us the strongest recommendations possible for our training. Training which is

  • engaging
  • innovative
  • informative.

Why settle for training that is second rate? Contact us

for cost effective training which will make a real impact on your people. Click here for more on our training including training rates.

Consulting:

Whether it is considering client needs, restructuring a Not for Profit,strategic planning, writing policy, considering the impact of government legislation or reviewing services, engage People First -Total Solutions knowledge, expertise and international reach to achieve your goals.

100% of clients say we exceed their expectations

Coaching:

Our coaches help leaders and Managers to solve issues, hone their goals,overcome blockages and develop new strategies. Our clients report being able t more effectively achieve their goals because of coaching face to face- or by phone to anywhere in the world!

 

Martin J Cowling

CEO, international trainer and consultant heads our skilled team available to conduct workshops and provide consultations on volunteer management and other human resource issues, as well as organizational development.

Clients include:

American Red Cross, Community Service Volunteers (CSV) and Hands On/ Points of Light Foundation, St Vincent de Paul Australia,Travellers Aid Society of Victoria, Consumer Legal Center, Click here for full client list.

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Contact us

Email: pfts@pfts.com.au
Telephone  
USA & Canada: 1 888 606 7387
United Kingdom: 020 8133 7991
Australia: 1300 781 357
International: +61 3 9016 3450

Testimonials

Client ratings.

People First -Total Solutions clients rate all aspects of our work. Some key results are below. Click heading for more

 

Training Results (out of 10)

Sessions overall: 9.5

Our trainers: 9.6

Cost effectiveness: 9.5

 

Consulting Results (out of 10)

Final Report Quality: 9.7

Usefulness of Report: 10

Our professionalism: 9.7

Cost effectiveness: 9.7

 

"When you engage a consultant it is always difficult to predict what that organisation is going to come up with and whether it will understand the the current climate of an organisation. Your consultancy was able to reflect this - You did your homework and the Board could see that.You understand people" Anne Maree McCarten, St Vincent de Paul New Zealand

 

"Facilitation of Session? 11 out of 10! what more can you ask!!" Alexandra Maggi, Melton Shire Council , Australia

"You exceeded our expectations! Martin was professional yet approachable and just made everything really easy. He also worked so hard ALL DAY" Sue Jones, Volunteer Warrington, Uk

"Information was clear, concise, exactly what we had asked for, and was delivered well - our course participants gave overwhelmingly positive feedback"
Jan Glover and Jude McNabb, Volunteer Nelson

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